Privacy Policy

Who we are

Heel Head Harmony ("we", "us") is a reflexology practice based in Hatfield, Doncaster. For any privacy questions, contact us at heelheadharmony@gmail.com or 07870 895863.

What information we collect

• Contact details you give us — such as your name, email address and phone number when you enquire or book.
• Health information you share so we can provide treatment safely. This is treated as special category data and handled with extra care.
• Messages you send us via email, phone, the contact form or social media.

How we use your information

• To respond to your enquiries and arrange appointments.
• To provide safe, appropriate reflexology treatment and keep necessary treatment records.
• To contact you about your bookings.

We rely on your consent, and on our legitimate interest in running the practice, as our lawful bases for using this information.

Sharing your information

We do not sell your information. We only share it where necessary — for example, with our insurer in the event of a claim, or where required by law.

How long we keep it

We keep treatment records for as long as professional guidelines and our insurer require, and enquiry details only for as long as needed to respond.

How we protect your information

We take reasonable steps to keep your information secure and limit access to it.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, and to withdraw consent at any time. To do so, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website does not use tracking or advertising cookies.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.